End-of-Day Pickup, Calm and Safe
Parents tell the school they have arrived, classes release their students, and gate staff hand each child to an authorised adult — on a live board that keeps everyone in step.
Dismissal
Pickup window 15:30 – 16:15
Is Pickup Time Your Most Stressful Moment?
At the end of the day, families, staff and children all meet at the gate at once — and most of the coordination happens by calling out names, guessing and phoning the office.
A Crowded Gate
Parents gather at the entrance and children wait without knowing who is next.
Unchecked Pickups
Staff on duty cannot easily tell which adults are allowed to collect a child.
Calls to the Office
Parents phone ahead, and the office passes messages to classrooms by hand.
From Arrival to Handover, Step by Step
Hikma turns pickup into one simple flow that parents, teachers and gate staff all follow on screen.
The Parent Arrives
The parent taps I'm here in the app and chooses a gate. Staff can also check a family in with the student code or QR code.
The Class Releases
If your school uses classroom release, the teacher sees the request and sends the student to the gate.
The Gate Checks
Gate staff see the child on the live board, together with the adults allowed to collect them.
The Handover
Staff hand the child over and mark it done. The parent is notified along the way.
Everything You Need at the Gate
Live Dismissal Board
One column per gate shows who is waiting, who is on the way and who has been handed over. It updates live, plays a sound on each release and goes full screen for a big display.
Pickup Gates
Set up your gates or lanes with a name and a colour. Parents choose where they wait, and staff filter the board by gate.
Authorised Adults
The office keeps each student's list: guardians, other adults allowed to collect with start and end dates, and anyone who may not collect.
Parent "I'm Here"
From the app, parents check in one or several children, see their place in the queue and follow each step until the handover.
Teacher View
Teachers see the pickup requests for their own classes and release students one by one or all at once.
Parent Notifications
Parents get a notification on their phone when their child leaves the class and when the child has been handed over.
Pickup Windows
Set pickup hours for each school day. Check-in opens only within those hours and stays closed on holidays.
Dismissal History
Every check-in, release, handover and exception is recorded with its time, and the log can be exported.
What Changes at Pickup Time
Families wait at their gate and children come out when they are called.
Staff see who may collect each child before they hand them over.
Parents check in from the app and get updates without phoning.
Each step is logged with its time, ready to review later.
Why It Matters
Handing every child to the right adult is one of the most important things a school does each day. Hikma gives your staff one shared, live picture of the gate, so children leave safely and parents always know what is happening.
Frequently Asked Questions
Ready for a calmer pickup time?
Use Hikma to hand every child to the right adult, safely and on time.